How can I contact customer service?

How can I contact customer service?

You can reach Holding Box's customer service team by calling 888-462-4029, option 1, emailing us at customerservice@theholdingbox.com, or using the live chat feature on our website. We are available 24/7 for your convenience.
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    • What is your return policy for your store products?

      At Holding Box, we strive to provide our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we are here to help. Please read our return policy carefully to ensure a smooth return ...
    • What are the fees to use this service?

      Our hold fee is 20% of your order total.
    • Can I ask you to hold an item from any company or seller?

      Absolutely! To avail of our holding service, simply submit a request with the required information, including the customer's details and item specifics, and we'll take care of the rest. Your requested items will be securely held for you.
    • What is your shipping and delivery policy?

      At Holding Box, we aim to provide you with the best shopping experience possible, including reliable and efficient shipping and delivery services. Please review our shipping and delivery policy below. Shipping Methods Domestic Shipping: Standard ...
    • What stores are you affiliated with?

      We would like to clarify that Holding Box is not affiliated with any specific stores or retailers. Our services are designed to assist customers in holding items they want to purchase from any store, providing a convenient solution for managing ...