What are the fees to use this service?
Our hold fee is 20% of your order total.
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How can I contact customer service?
You can reach Holding Box's customer service team by calling 888-462-4029, option 1, emailing us at customerservice@theholdingbox.com, or using the live chat feature on our website. We are available 24/7 for your convenience.
How much will my initial payment be?
The initial payment required will be equivalent to 20% of your order total, excluding any taxes, shipping and handling fees, or delivery charges. *State taxes other than Oklahoma are customer responsibility.
How much will I pay for shipping?
The shipping charges will be invoiced at the current rate determined by the company or seller. The delivery fees are subject to variation and are based on the weight of the order as well as the rates set by shipping carriers such as UPS, USPS, or ...
Can I ask you to hold an item from any company or seller?
Absolutely! To avail of our holding service, simply submit a request with the required information, including the customer's details and item specifics, and we'll take care of the rest. Your requested items will be securely held for you.
What is your shipping and delivery policy?
At Holding Box, we aim to provide you with the best shopping experience possible, including reliable and efficient shipping and delivery services. Please review our shipping and delivery policy below. Shipping Methods Domestic Shipping: Standard ...