Will you be able to fill every hold request?
Please be aware that hold requests undergo a review process and require approval. While we strive to accommodate all requests, we cannot guarantee that each one will be fulfilled. Additionally, approval for hold requests is contingent on the item size. Unfortunately, at this time, we are unable to accommodate big-ticket items such as furniture, cars, and similar items for holding.
Rest assured, we will keep you promptly informed of the status of your request and whether we can assist you. Your understanding in this matter is highly appreciated, and if you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your cooperation.
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How long will you hold my items?
Once your request is approved, we will hold your items for a period of 45 days. Should you require additional time, a one-time extension of up to fifteen days is available for a nominal fee.
Can I ask you to hold an item from any company or seller?
Absolutely! To avail of our holding service, simply submit a request with the required information, including the customer's details and item specifics, and we'll take care of the rest. Your requested items will be securely held for you.
What stores are you affiliated with?
We would like to clarify that Holding Box is not affiliated with any specific stores or retailers. Our services are designed to assist customers in holding items they want to purchase from any store, providing a convenient solution for managing ...
What happens if I do not pay my account balance in full by the due date specified on the hold agreement?
Your items will remain the property of Holding Box. Payments made towards the outstanding account balance, excluding the hold fee, will be credited to your account. This credit can be used for future hold requests at Holding Box LLC, excluding the ...
How much will my initial payment be?
The initial payment required will be equivalent to 20% of your order total, excluding any taxes, shipping and handling fees, or delivery charges. *State taxes other than Oklahoma are customer responsibility.